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Companies often spend big on customer research but struggle to turn insight into action.
Research ends up sitting trapped in PowerPoints and emailed to stakeholders who barely read them.
The good news? Stewart Ehoff has found what he calls a "golden thread": a direct link between customer research and driving measurable business outcomes.
This 30-minute masterclass reveals:
• The exact step-by-step process that helped RS Group solve a years-old customer pain point
• How to ensure insights are consistently understood across departments
• The value of the XOS framework and how it helps stop bottlenecks
