Hello Wynter! Goodbye Copytesting!

Copytesting is now Wynter. Following another record-breaking month of growth, we decided speed up the launch of our new name.
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Copytesting is now Wynter.

Following another record-breaking month of growth, we decided to speed up the launch of our new name. (Before we get too big, and change gets harder.)

The rebrand will also bring a change in our focus - messaging research for B2B companies.

Wynter is about helping companies get their messaging right

While copy testing will remain a core feature of Wynter, we're much more than just optimizing lines of copy. Wynter is about improving your strategic messaging.

Companies often struggle with making it obvious how awesome they are, and why customers should be all over them.

It's not just about specific lines of copy (although important). It's about the overall key messages you're communicating. If you are pushing the wrong message, the eloquence of those lines is irrelevant.

Marketers own how their product is perceived. And unless you actively define what your product stands for, customers will assign their own meaning to it (or let the competition shape their perception).

Your prospects will make judgements about your product based on your website. If the expectations are wrong, or the product value is misinterpreted, it will take your marketing or sales team much longer to change those perceptions.

Getting to message/market fit

Too many companies over-index on product, and under-invest in product messaging. Truly innovative products have failed because customers just didn't get it.

Convincing customers to buy is testing not only how a product solves a customer’s pain, but also how its value is communicated. Product/market fit does not exist without message/customer fit.

The right message needs to repeatedly reach the right people in the right market to create a customer.

Getting to the right message is as important as getting to the right product.

The symptoms of ineffective messaging aren’t easy to spot. You probably collect and analyze almost every imaginable metric, but how do you know your messaging is working (or not)?

Your sales process might be slowed down and your conversion rate sub-optimal because prospects are too confused about your offerings. But you wouldn't even know (and instead tinker with sign-up flows or more aggressive sales tactics).

This is where Wynter comes in. There is a qualitative way to analyze your current messaging, and identify where it misses the mark. Common problems Wynter helps uncover:

  • unclear or vague pitch - people don't buy what they don't get,
  • sameness - coming across like everyone else, failing to highlight unique strengths,
  • boredom - customers fail to see anything interesting about the company,
  • incomplete information - after reading everything, they still have questions.

Once you know what the problems with your messaging are, you can fix it.

If your positioning is done well, it's not likely to change frequently. Messaging on the other hand should be tested and optimized often. Your messaging should evolve with your customers, reflect the realities they're in, and take into account the changing competitive landscape at large.

Wynter is the tool you need to have in your arsenal to make sure your messaging hits home.

What's in the pipeline

We're getting big-time traction with our B2B panels. More and more B2B SaaS companies and agencies are using us to analyze and improve their messaging.

Here's what we're working on next:

  • We're doubling down on B2B audiences, building the world's biggest and highest quality B2B panel. It's freaking good already.
  • Our current focus is on helping companies see how their messaging resonates with their customers. In the coming months we will also launch offerings to help you figure out what your messaging should be to begin with - customer/market research surveys.

    We are expanding our audience research feature sets - enabling you to learn what your target audience wants, how they want it, what their priorities are, and so on. This will help you craft more effective messaging.
  • Video walkthroughs of your site with B2B audiences. See how your target customer experiences your funnel and signup flows.
  • In the end, we're building a platform. We can integrate in any tool to deliver B2B panels, and other companies can build services on top of our panels via API.

Get a messaging check now

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This will be our first template report, featuring a clean layout and a sticky sidebar for easy navigation.
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01.

Introduction

Today’s marketing leaders face a flood of software choices. Every tool promises to solve their problems, but picking the wrong one can cost their company time and money. Using Wynter, we asked 100 top CMOs from companies with 200+ employees how they make these choices. Their answers revealed something surprising: they’re not starting their search on Google anymore. Instead, they’re turning to dark social and asking trusted peers for advice. Meanwhile, AI tools are quietly reshaping how these leaders research their options, creating new decision paths that didn’t exist a year ago.

This report shows you exactly how these leaders pick their tools, where they look for information, and what makes them say “yes” to a purchase.

This year, we learnt the rules of B2B software buying have changed.
1. What’s the core problem or opportunity?
  • What’s not working in current processes?
  • What opportunities are we missing?
  • What’s the cost of doing nothing?
First, we pinpoint exactly what’s broken in our current processes—otherwise, we risk buying features we don’t actually need.
— Nipul, CMO (501–1000 employees; SaaS/Software,IT Services & IT Consulting).
We typically begin with a long list—about five to seven vendors. Then we narrow it down to three finalists once we see which solutions check the boxes on security, budget, and integrations.
— Andrew, Chief Marketing Officer, (5001–10,000 employees; SaaS/Software)
Bar chart showing where CMOs start their vendor search.
Vendor searching: the three-pronged approach
Private communities lead the way (72% of CMOs start here)Every software purchase starts with a problem.

When looking for new software, the majority (72%) of marketing leaders first turn to private groups like Slack channels and WhatsApp groups to seek out honest conversations with peers who’ve solved similar challenges.

This marks a shift in buying CMO buying behavior. Just one year ago in our first version of this report, most CMOs began their search on Google. Today, they’re heading straight to dark social where candid conversations happen beyond the reach of marketing teams.

Why are CMOs turning to “dark social” as the first touchpoint? The answer is simple: trust. Marketing leaders are craving unfiltered truth from peers, it’s word-of-mouth for the digital age. And while you may be thinking that the buzzword of ‘dark social’ has somewhat faded, the behavior has become more important than ever.
Pie chart illustrating how today’s buyers engage across multiple channels.
Follow companies on social media.
Pie chart illustrating how today’s buyers engage across multiple channels.
Read the supplier’s blog.
Pie chart illustrating how today’s buyers engage across multiple channels.
Follow founders on social media.
Pie chart illustrating how today’s buyers engage across multiple channels.
Meet representatives at events.
The message is clear:

While dark social might spark initial interest, review sites help build the confidence needed to move vendors onto the shortlist. It’s not enough to be recommended in private communities, you need the public validation to back it up.

Get the full report here

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